[Resolved] Aircel — Misleading and mannerless support | |||||
I mistakenly activated 3g services on my mobile no. of aircel. I have not used the 3g data on a single day, as they sent me the message that 3g services are not activated in my area, and they deducts 3 Rs. every night from my balance. When i called the customer support, they are misleading me by different excuses and wrong information. They says, that they have sent me the message but i haven't received any message from them. There is no option to deactivate the plan, no body is there to help me, so i have decided to port my number to airtel. Really, i recommends everyone not to use aircel services, it is so cheap. Was this information helpful? | |||||
Jun 5, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support May 02, 2017 Aircel Customer Care's response Dear pkumar17, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support May 05, 2017 Aircel Customer Care's response Dear pkumar17, As per our records, we would like to inform you that PI 3 data pack has been already unsubscribed from your number. As we have checked deactivation request received on[protected] and same has been deactivated on[protected]. Thanks and Regards Aircel Social Media Team | |||||
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We would like to inform you that we have following benefits for RC89 (for Kolkata circle):
400 MB 3G data for 10 days validity.
Further, please share the following details if you have received any such offer message (for RC89):
Date of offer message received (screenshot):
Recharge Date:
Mode of recharge:
Transaction ID:
Warm Regards,
Aircel Social Media Team