[Resolved] Aircel — Mobile number portability

Sandeep Mankena

from Bengaluru, Karnataka

Address:	Kanchipuram, Tamil Nadu, 600063
Website:	aircel

Hi,

I want to port my number from Aircel to Airtel in chennai. I submitted my documents on 25th of this month. On 27th afternoon my friend got verification call and my friend told like i am his friend and they accepted, finally they said to port the number we called u, shortly the number will be ported to airtel.

But on the same day night i got message from airtel that validation of your documents for porting number could not be completed.

And on 28th feb i received message from Aircel that Your docket number xxxxx of mnp related has been raised. resolution expected by 08th march 2017.

I want to move from aircel to airtel, but i donot know what these people are doing in the middle.

So pls take my complaint on this. and do needful ASAP.

Thanks,
Sandeep.M

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Apr 3, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Aircel Customer Care's response Dear Sandeep Mankena,

We are forwarding your concern to the team. Please allow us some time to get back to you and kindly share your alternate number.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 02, 2017

Aircel Customer Care's response Dear Sandeep Mankena,

We would like to inform you that your MNP request is under process same will be done as per process.

Warm Regards,
Aircel Social Media Team