[Resolved] Aircel — money issue

Bollaram Narsimha

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	Aircel customer care

Hii

I am bollaram narsimulu
This my jodi numbers [protected], [protected], but this to numbers balance tomuch cutting way I call customer care that boy is telling I don't no call in hold continue to offer hours I am waiting call way cutting my money get back money noting a happen I completed by police and I cort... I want that Answer..???

Regards
Narsimulu

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Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

Aircel Customer Care's response Dear Bollaram,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot if any):

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 17, 2018

Aircel Customer Care's response Dear Bollaram,

We would like to inform you that we have checked your account and found that you’re not been charged for making calls to your JODI number- [protected], whereas you’re being charged 1.8p/sec for other calls. We suggest you to recharge with the rate cutter pack to reduce the call charges for other calls.

Warm Regards,
Aircel Social Media Team