Aircel — my 96 rs Recharge stopped suddenly | |||
Dear aircel, my name is Milind Bhoite n my mob no. [protected]. My email id-maddy.[protected]@gmail.com. location-pune maharastra. i did recharge of 96rs on dated 18 may 2016 11:49pm for aircel to aircel unlimited free calling for 3 months. But suddenly my free calling stops from last 5 days. I try lot of time to call customer care on no. 198, 121 but they cant help me even cut my calls without any talking. Lastly i register my compliant on aircel website case no 1-[protected] but still my problem not solved. I m using aircel card from 7 years. and till last months i get nice service from u but from now which i experience about ur customer care service, i feel shameful to use aircel card. I[censored] cant help customer through care no. Then why u not close ur customer care department? plz understand my problem n solve this issue. Either tell me u r unable to solve i will port my card to other service providers. I hope u will help. Thanks Was this information helpful? | |||
|
Aircel customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
good to see atleast reply come from you. it so nice if you tell exact time to resolve complaient and complaient id. plz solve this issue on first priority. thanks and regards, Milind Bhoite
sir my problem still not solved. Even i made recharge of 10rs at today 2.55pm. But i have charged for call. Please give me correct information about my complaint solution.
Dear Aircel officer, My problem Still not solved. i have still facing problem. i think aircel's senior officer also not capable to solve customers’ complaints.
From 7 days i am facing this problems even its not my mistakes. Its too much time to face problem and wait for solution.
i made recharge for unlimited calling. You offer only aircel-aircel 48000s. i have compromise n agreed for that. after that u said recharge min.10rs Top up. I did that recharge after that u said recharge 20rs top up. This time also i recharge of 20rs. but still facing problem.
All i experienced its looks like aircel only wants customer money but not to provide good service.
so its enough now. Please stop my aircel service my mob no. are [protected] and [protected]. I will never use and recommend aircel service to friends or anybody.
From 7 days i am facing this problems even its not my mistakes. Its too much time to face problem and wait for solution.
i made recharge for unlimited calling. You offer only aircel-aircel 48000s. i have compromise n agreed for that. after that u said recharge min.10rs Top up. I did that recharge after that u said recharge 20rs top up. This time also i recharge of 20rs. but still facing problem.
All i experienced its looks like aircel only wants customer money but not to provide good service.
so its enough now. Please stop my aircel service my mob no. are [protected] and [protected]. I will never use and recommend aircel service to friends or anybody.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in