[Resolved]  Aircel — Network barred or sim not detecting

Address:Hyderabad, Andhra Pradesh

I am using aircel for past 4 years. My sim card is not getting detected or it is shown as only emergency calls since 25th of august I did, nt pay my bill. I paid my bill which is 2000 and this month bill is yet to be generated. You people block the service if the bill is not paid, at the same time why can't you people resume the service once the payment is made. It has been more than 10 days and I have sent so many mails regarding this. I sent the mail from [protected]@gmail.com. MY number is [protected] AND THIS IS THE NUMBER WHICH IS REGISTERED WITH THE BANK. I receive the one time password for this number. How will I receive the messages, if my sim is barred and you people even add fines to the bill incase of late payment. I want a solution to this complaint. I am fed up sending so many mails to the customer care. I really want to change the network and pissed off with the service provided with your network. My alternate number is [protected], Mail id [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Vimal Deva Kumar,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi Vimal Deva Kumar,

We would request you to clear the outstanding for releasing the services of the number.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information