[Resolved] Aircel — Network barred or sim not detecting | |||
I am using aircel for past 4 years. My sim card is not getting detected or it is shown as only emergency calls since 25th of august I did, nt pay my bill. I paid my bill which is 2000 and this month bill is yet to be generated. You people block the service if the bill is not paid, at the same time why can't you people resume the service once the payment is made. It has been more than 10 days and I have sent so many mails regarding this. I sent the mail from [protected]@gmail.com. MY number is [protected] AND THIS IS THE NUMBER WHICH IS REGISTERED WITH THE BANK. I receive the one time password for this number. How will I receive the messages, if my sim is barred and you people even add fines to the bill incase of late payment. I want a solution to this complaint. I am fed up sending so many mails to the customer care. I really want to change the network and pissed off with the service provided with your network. My alternate number is [protected], Mail id [protected]@gmail.com Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in