[Resolved] Aircel — no network coverage (signal)

krish536

from Chennai, Tamil Nadu

Address:	Tiruchirappalli, Tamil Nadu, 621652
Website:	nil

Dear sir

We would like to inform you that in our area kallakudi (Trichy) 621652 no network more than 20days. Here so many aircel customers are facing network problem. No incoming and outgoing calls.
The network was working 20days back. Suddenly the network is not available now...

If network issues are not solved aircel customers are decided to change to mnp to airtel.
Please take a needful action.

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Mar 20, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

Aircel Customer Care's response Dear Krish (krish536),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

Alternate No.:
Complete address:
Landmark:
The Specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Feb 16, 2018

Updated by krish536 alternate number [protected]
address: kallakkudi palaganatham (trichy distrit)
land mark:kallakkudi bus stand

dear sir more than 22 days in my area no network signal. now aircel customers are changing MNP to other network. if signal issues are not solved all aircel customers are changed other network.

Verified Support

Feb 16, 2018

Aircel Customer Care's response Dear Krish (krish536),

We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 17, 2018

Aircel Customer Care's response Dear Krish (krish536),

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest.

Warm Regards,
Aircel Social Media Team

Feb 20, 2018

Updated by krish536 network problem still not yet rectified.