[Resolved] Aircel — no refund of security amount

GOKUL GD

from Bhatapara, Chhattisgarh

Address:

Coimbatore, Tamil Nadu, 642112

I will buy a aircel postpaid sim before 1yr and i will port in to another network after 3 month, my security deposit amount will be refunded after 3 months the office member sayed. But there is no amount refunded of my security deposit & extra paying bill amount after completing 1 year ago, i will call to the aircel office member he doesn't attend my call, he attend the call recently i will complaint but he cut the call & i try to call again but he didn't attend my call.

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Dec 25, 2017

Complaint marked as Resolved

I am not know about the courier details previous time, reprocess the amount & inform me

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Aircel Customer Care's response Dear Customer (GOKUL GD),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Alternate number:
Aircel Store's complete address (where you deposited the security deposit):

Warm Regards,
Aircel Social Media Team

Verified Support

Sep 12, 2017

Aircel Customer Care's response Dear Customer (GOKUL GD),

We would like to inform you that the refund cheque has already been sent to the below-mentioned address on 26-Dec-16, through Professional couriers with POD number[protected].

BIlling Address :
2/142, CHINNAKUMARAPALAYAM,
KURICHIKOTTAI,
Udumalpet - 642112

However, the same has been returned back to us due to NO SERVICE area. Hence, kindly confirm your billing address to reprocess your deposit amount.

Warm Regards,
Aircel Social Media Team

Nov 03, 2017

Updated by GOKUL GD My billing address is

2/142, CHINNAKUMARAPALAYAM,
KURICHIKOTTAI,
Udumalpet - 642112

Nov 04, 2017

Updated by GOKUL GD I didn't receive any call from the office how can i get my money from us

Jan 06, 2018

Updated by GOKUL GD Phone/Mobile Number: [protected]

I will buy a aircel postpaid sim before 1yr and i will port in to another network after 3 month, my security deposit amount will be refunded after 3 months the office member sayed. But there is no amount refunded of my security deposit & extra paying bill amount after completing 1 year ago, i will call to the aircel office member he doesn't attend my call, he attend the call recently i will complaint but he cut the call & i try to call again but he didn't attend my call.