[Resolved]  Aircel — Not deactivating-apdecpi9

Address:700103

I have activated apdecpi9 and it auto renewed every day. My mobile number is [protected]. It's been more than 4 days, i tried with some ussd code but it's not getting deactivated. As i'm in kolkata now and my sim is from wb. I have contacted to [protected]. But still the issue is not resolved.
Please deactivate the apdecpi9 pack asap.

Thanks & regards
Sudip mandal
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Jul 23, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Aircel Customer Care's response
Dear Customer (Sudip3112),

Please dial *121*091# to deactivate the PI9 pack on your number.

Warm Regards,
Aircel Social Media Team
Complaint comments 

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Please provide me complete details of aircell call details of my no [protected] past 6 months to [protected]@gmail.com.
Aircel Customer Care's response, Jun 26, 2017
Verified Support
Hi Tandib,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team
+91 [protected]
Not reciving msg from last 1 month. not even OTPs. I need help quickly.
Aircel Customer Care's response, Jun 26, 2017
Verified Support
Dear Customer(aman7474),

We are forwarding your issue to the team. Meanwhile, kindly share the alternate no. so that our team can look into your issue.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jun 28, 2017
Verified Support
Dear Customer(aman7474),

We would like to inform you that, as per the telephonic conversation, your issue has been resolved as found that was the temporary issue.

Warm Regards,
Aircel Social Media Team

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