[Resolved] Aircel — Not getting actual browsing Speed..Getting 40 kbps instead of 128 kbps. | |||
Hi, My mobile number is [protected].I am in 3g smart 200 plan.Circle is chennai.Recently i changed network from idea to aircel.while changing network they told that speed of128kbps after high speed data.but even 40 kbps also not coming from one week onwards.i have given complaint also, but no response and telling that they will solve in 48 hours but not solving.coverage also not good in my area sholinganall.service not good..lot of time waste while browsing. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Network coverage should improve in sholinganallur(chennai)
Reply
Hi vinnu_143,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear Vinnu_143
We regret the inconvenience caused, kindly share the following details for us to assist you better:
Aircel No.
Alternate No:
Problem faced in Laptop/Mobile Phone:
Error Message received if any:
Handset Model & Brand:
Location (Including nearest landmark where issue is witnessed)
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.)
Warm Regards
Aircel Social Care Team
We regret the inconvenience caused, kindly share the following details for us to assist you better:
Aircel No.
Alternate No:
Problem faced in Laptop/Mobile Phone:
Error Message received if any:
Handset Model & Brand:
Location (Including nearest landmark where issue is witnessed)
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.)
Warm Regards
Aircel Social Care Team
Aircel No.+91-[protected]
Alternate No: [protected]
Problem faced in Laptop/Mobile Phone: mobile phone
Error Message received if any: connection timed out
Handset Model & Brand: redmi note
Location (Including nearest landmark where issue is witnessed): sholinganallur(chennai)
Duration of issue (problem since when): switched from idea to aircel.from then onwards
Issue with a specific website or all website: All websites
Browser being used (Default phone browser or Chrome/Dolphin etc.): any browser
Alternate No: [protected]
Problem faced in Laptop/Mobile Phone: mobile phone
Error Message received if any: connection timed out
Handset Model & Brand: redmi note
Location (Including nearest landmark where issue is witnessed): sholinganallur(chennai)
Duration of issue (problem since when): switched from idea to aircel.from then onwards
Issue with a specific website or all website: All websites
Browser being used (Default phone browser or Chrome/Dolphin etc.): any browser
Network coverage should improve in sholinganallur(chennai)
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