[Resolved]  Aircel — Not getting proper resolution and getting extra money

Address:Chennai, Tamil Nadu, 600005
Website:Aircel

Dear Aircel,

I am the customer of aircel, I used air cel no.[protected] more than 2 year, recently I have requested to change my no.from postpaid to prepaid and also give extra money for closing period, however still it not done, and now I got msg of bill .48 rupee, which I m not going to pay, as per discussion with the Aircel agent I gave full settlement.
So at at finally my answer I not going to pay any extra amount and please stop sending msg to me and change my sim postpaid to prepaid, u guys is the last hope u could accept my request, otherwise like other in satisfied customer I will file a case in cosumer court against Aircel.

Thanks.
Rajesh Kumar Behera.
No.[protected]
Email id.[protected]@gmail.com
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May 15, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Apr 09, 2017
Updated by Swarnarajesh
Please take your action asap.
Verified Support
Apr 10, 2017
Aircel Customer Care's response
Hi Swarnarajesh,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Apr 13, 2017
Aircel Customer Care's response
Dear Swarnarajesh,

Our team tried reaching you on your no.but were unable to get in touch.We request you to provide us an alternate number and convenient time to contact you.

Warm Regards,
Aircel Social Media Team
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