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Aircel — not receive reply of port request

Dear sir/mam

i have to port my aircel number to vodafone and because of this I have sent message (port [protected]) from my aircel sim for about 4 times but no reply comes from that. Therefore, i am unable to receive my UPC number. however, i am able to receive messages and calls from other sources.

please provide help !!
thank you
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    Aircel
    Customer Care Service
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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