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[Resolved]  Aircel — not receiving portability code

Hello Aircel,
I do not get network coverage of Aircel, its difficult to use your network service now, just want to do portability change. I tried sending the message for portability so many times on 14th August 2017, but not receiving the unique code from your side, I am not able to get network properly anywhere, forget about using the internet itself. Please send me portability code need it urgently now so that I can just get a better network.
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Sep 24, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Aircel Customer Care's response Dear Mayur Devatwal,

We are really sorry for the situation and are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Signal Bars:
Alternate No.:
Complete address with PIN code:
Landmark:
Specific location of issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 19, 2017
Aircel Customer Care's response Dear Mayur Devatwal,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

The aircel number I am currently using is my brother's who has left for his studies to abroad and will not return till next year. In this case how should I link his aadhar number to his aircel phone number?
I have no idea what to do in this matter. Should I link my aadhar to this aircel number?

Please guide me through this..!!
Reply
Aircel Customer Care's response, Aug 16, 2017
Verified Support
Dear Fias Sheikh,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Thanks & Regards
Aircel Social Media team
Aircel Customer Care's response, Aug 24, 2017
Verified Support
Dear Fias Sheikh,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
An unwanted sms pack NDMC17017SMS2 pack has been activated on my sim, it is auto renewal and deducting 2 rupees per day from my balance, ,
please deactivated this service.

mob no [protected]
Reply
Aircel Customer Care's response, Aug 16, 2017
Verified Support
Dear Customer (pvagish),

We suggest you dial *121*02# to deactivate the NDMC17017SMS2 pack on your number.

Warm Regards,
Aircel Social Media Team

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