[Resolved]  Aircel — not satisfied with aircel network

Address:192231

The network is so weak in awgam kulgam that I cant even study do toh weak network ...3g network isn't available in this area and network is also weak so I request u to take a action aacording this so that I can study from internet ..I thought that aircel is a good n strong network but no I was wrong aircel has a very weak and slow network ...everday it shows no service I am getting irritated now ...and the internet is so slow even a picture is not loaded ..and the packs are so expensive that I cant afford ..I request u to lower the packs like airtel gives 150 mb for 30 days only for rs 29 ...you also give like this and sort this problem as a possible and plz place an aircel tower in awgam kulgam so that this problem persist again
with regards
amtul rafia
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Dec 30, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
Aircel Customer Care's response
Dear Customer (amtul rafia),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc):

Warm Regards,
Aircel Social Media Team
Nov 22, 2017
Updated by amtul rafia
location is ...Awgam
problem existed from very earlier
default phone browser
please sort this problem by installing a aircel tower in awgam so that 3g network is available here and rate down the data balance ...srry to say but you are giving 100mb for 29rs please I request you toh give 200mb for 29 rs ...please sort this prblm as soon as possible
Verified Support
Nov 24, 2017
Aircel Customer Care's response
Dear Customer (amtul rafia),

Thanks for informing us. We have shared your details with our team and will come back to you soon.

Warm Regards,
Aircel Social Media Team
Nov 24, 2017
Updated by amtul rafia
sorry to say but no problem is been sorted out ...and what kind of service you are giving first I saw a aircel data chart and there was for 24Rs ...250mb for 28 days and when I rerchaged 24 rs there came 1 gb for 3 days ..is this a service you are giving ...I don't know I have already recharged 24 rs so credit my no with 250 mb for 28 days as soon as possible ..my no [protected]
Nov 25, 2017
Updated by amtul rafia
are u solveining my problem are not
Nov 26, 2017
Updated by amtul rafia
dear team
last time also I told you to install a tower in awgam so that no problem persists again ..this time if I make a call ..network is available but it tells number is not available ..I am not able to understand what is the problem please fix this problem immediately
Verified Support
Nov 28, 2017
Aircel Customer Care's response
Dear Customer (amtul rafia),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Nov 30, 2017
Updated by amtul rafia
no thanks a lot you gave me your valuable time
Jan 05, 2018
Updated by amtul rafia
dear team
last time I told you to place a tower in awgam ..but there is no response to my request ..this time also there is no service ..I have to read from internet and due to no service I lost my valuable time..c the network of airtel the network nevr goes but aircel network is ver weak please I reuest you to resolve this problem
thank you
Feb 23, 2018
Updated by amtul rafia
dear team
can you please tell me that is aircel sevice been blocked as from 2 days here is no network please update me immediately what is the problem
thank you
Complaint comments 

Comments

Villege ukhlana the uniyara tonk
SATYANARAYAN MEENA
Sim nu [protected]
Block this numbers
Aircel Customer Care's response, Nov 23, 2017
Verified Support
Dear Customer (none null),

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount (Prepaid):

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 1, 2017
Verified Support
Dear Customer (none null),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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