[Resolved] Aircel — not sending my port number

[Resolved] Aircel — not sending my port number

A ajitgad from Pune, Maharashtra

I want port in my no from aircel to idea. Mobile number portability procedure for changing the network from aircel to idea prepaid/postpaid. Can i port to idea network from aircel keeping the same number. But customer care are not responding and also msg on 1900 is gating failed my mobile no. [protected] 1. I have problems of network were newly my office is shifted. 2. Our companies supplier are not able to contact me which affects my job. 3. Hod from our office has also compliant me regarding my mobile not in range. 4. I dont get networks in my home area. 5. Also i am in not able to contact with anyone. 6. There is no 4g sim service to have from aircel. 7. Aircel does not have any office or service in goa. Was this information helpful? No (0) Yes (0)
Oct 22, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 09, 2017 Aircel Customer Care's response Dear Customer (ajitgad), We are forwarding both of your concerns to our team. Meanwhile, please share the following details regarding network issue: Signal Bars: Alternate No.: Complete address: Landmark: Also, we request you to share the following details regarding Port SMS issue: Content/format of the Port SMS sent: Screenshot of the error message received while sending the Port SMS: Warm Regards, Aircel Social Media Team Sep 09, 2017 Updated by ajitgad U Verified Support Sep 13, 2017 Aircel Customer Care's response Dear Customer (ajitgad), AS per our concerned team, UPC has successfully been sent to your number. Further, please share the following details regarding network issue as our network team is working on the same and needs these details to proceed further: Signal Bars: Alternate No.: Complete address: Landmark: Handset model number: Duration (specific timings) Warm Regards, Aircel Social Media Team
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