Aircel — Poor service from aircel - frc is not yet done even after 1 month...

Address:

500073

Respected sir/madam,

Poor service from aircel - frc is not yet done even after 1 month for my aircel sim.

My aircel no. [protected]

I bought this sim on 03/10/2015 from aircel retailer at ameerpet, hyderabad. The retailer explained that this sims gives rs. 110. 00 worth of talk time and 7gb 3g data for 2 months (I. E. 3. 5 gb for every month), all calls at 0. 25 paise for 3 months. So i submitted all documents to them on same day on 10/10/2015 they said the application was rejected because the image was not clear on the submitted document so they request for my pan card copy i submitted them on 10/10/2015.

Till 21/10/2015 even i not get signal on this sim. I got signal on this sim only on 21/10/2015 but i went to chennai to celebrate dussehra festival. (I tried calling from chennai on 21/10/2015 for 59059 to update my details but it is not accepted) so as soon as i returned from chennai i called 59059 and updated my details to them they said that the sim will be activated in 2 hours. From that time onwards i’m checking to use this sim but still today it is not done.

Even after one month aircel not able to do frc on this sim. Not even a single rupee is come to my account.

When i tried calling customer service 121 automated voice responds that there is no sufficient balance in my account so they not able to connect customer service representative.

So, i tried doing recharge by own even it is not accepted.

Please take necessary actions on this and do the need as immediately as possible.

Thanks & regards,
K. Sathish babu