[Resolved] Aircel — poorest service in 712136

janiketj@

from Kolkata, West Bengal

Address:

Hooghly, West Bengal, 712136

In the area of chandannagar hathkhola mansatala, hooghly, west bengal. Pin - 712136, net connection never switched on.in that area, we can't use net (2g/3g) because there is no network coverage of data. Please, call a visit to fix the tower issues. Or pls install a tower in that area. If you can't satisfy your customers, you should close your services.

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Oct 7, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Aircel Customer Care's response Dear Customer ([protected]@),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Alternate No.:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Sep 04, 2017

Updated by janiketj@ Chandannagar Hooghly Hathkhola Mansatala pin-712136. Problem-Indoor and outdoor both. Landmark - Doyerdhar

Sep 05, 2017

Updated by janiketj@ My Aircel no is [protected]. Without my permission, 15rs are deducted . I got a msg
Thank you for choosing Ultra TV Weekly at Rs 15.0. You have been charged Rs 15.0 for 3 days. To unsubscribe SMS STOP to 155223.Get Unlimited Videos, Games, Bollywood DT, Comedy club at www.pocketinternet.in

Are u joking with me. I again have to port my number To Docomo. You are fraud

Verified Support

Sep 06, 2017

Aircel Customer Care's response Dear Customer ([protected]@),

As per confirmation received from the concerned team, we would like to inform you that no issue has been found at the mentioned location.

Warm Regards,
Aircel Social Media Team