[Resolved]  Aircel — Post paid bill payment

Address:

Chennai, Tamil Nadu

Even after payment they are asking to pay again I tried to contact the customer care there is no reply from them. Below is the conversation from Aircel team. Dear Customer, Greetings from Aircel, With reference to your e-mail and further to our telephonic conversation, we request you to provide the following details so that the needful can be done from our end • Executive name & contact number • Last payment amount • Cash receipt/ any proof towards the payment • Date Your service Request number: 1-[protected] It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you. Assuring you of our best services at all times. Warm Regards, Lakshmi.S AIRCEL Customer Service Delivery PS: In case you require any further assistance, please Call our customer care number [protected] available only from your local Aircel mobile. Mail us at [protected]@aircel.co.in (or) [protected]@aircel.co.in Ø To view summary of your previous bill SMS: BINFO to 121 Ø For all product related information dial *123# [protected] Original Message[protected] From: [protected]@gmail.com Received: 10/27/2014 11:25 AM To: Chn - TalkToAircel (E) Subject: Post paid bill info Hi Team, Please call me @[protected] -- --- Regards Karthikeyan Rajendran This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use. Karthikeyan Rajendran Oct 29 to Chn Hi Team, Thanks for your callback, Good response !! This query is for number : [protected] Ok here is the details you asked for, 1. Aircel Dealer Name - Pushparaj - [protected] 2. When the card was blocked the amount was 470/- (I paid 400 to the Aircel agent three months ago, I do not remember the exact date) 3. I request the Aircel team to continue from 470 and not 613. I cannot pay extra amount for a blocked sim as I gave money to the Aircel agent 3 months ago. 4. I do not have bill. This is the first bill. 5. Last thing Avoid sending notice and Messages to my mobile of over due as the case is not yet resolved. It is making me guilty but actually I am not. Karthikeyan Rajendran Oct 30 to Chn Hi Team, Can anyone respond for my request? I am often getting OVERDUE messages but my case is not yet resolved Please call me @ [protected] Thanks, -Karthikeyan R Karthikeyan Rajendran Oct 30 to corporatecare, Chn Hi Aircel Team, Why are you making this much delay? You have taken 3 Months It is really worst thing from you people. At least communicate to the Legal Team [protected] and ask them to stop sending stupid messages to my number. without resolving the case why do you send a notice ? Karthikeyan Rajendran Oct 31 to corporatecare, Chn Hi Aircel Team, Please Respond !! Karthikeyan Rajendran 12:22 PM (19 minutes ago) to Chn Hi Lakshmi, Please call me @ [protected] Thanks, Karthikeyan R