[Resolved] Aircel — Post paid to prepaid migration | |||
Hi, This is amaresh i made a request post-prepaid migration num:[protected] on 14 nov 2016 at perungudi omr aircel show room sim successfully changed to prepaid on 3dec2016 same day visited perungudi aircel showroom and they collected 150rs and made a recharge my num after and they promised me to sim will be activate next 30 minutes i waited 2days and contacted 59059 also they telling details not update ask to visit showroom again i visited the cc representative telling we allready proceed we don't know when the dtls will update, again i visited 15th dec one more time they said due to server issue we can't help and they told to visit spencer plaza aircel relationship center ground flood i visited there also they told that next 24hours sim will active but as of now verification center ppl telling details updation not done they telling visit again aircel showroom, really i fedup with aircel service pls help me to activate my number i don't have alt number also pls reach my mail id: [protected]@gmail.com And also i send a mail regarding this issue the req num;1-[protected] but still i didn't get response for resolution mail date 8th dec 2016 Was this information helpful? | |||
Jan 29, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Aircel Customer Care's response Dear Amaresh v, We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue: Store address: Store executive's name: Date and Time of visit : Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 29, 2016 Aircel Customer Care's response Dear Amaresh v, As per our system check, we would like to inform you that your number have been migrated successfully, from postpaid to prepaid. Thanks and Regards Aircel Social Media Team | |||
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