[Resolved] Aircel — recharge amount to be added | |||
Dear sirr, i recharged my no[protected]. With 96 rupees through phonepe payment and balance got transferred to pf instead of main balance. But, incoming messegs ofmymobile from your company it mention rechare 96it convert 96tt and 10pse for local a and 30 pse for other mobile valid for 365 days, but both trans has not implemented. Please amend thid. Otherwisw pls refund my account txn no:[protected] Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Aircel Customer Care's response Hi Ravi1703, We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue: Screenshot of offer message: Recharge date: Warm Regards, Aircel Social Media Team Verified Support Sep 22, 2017 Aircel Customer Care's response Hi Ravi1703, We hope that our team got in touch with you and shared all the requisite information. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
I am rudra prasad, i have lost my mobile on 14/9/2017, and my aircel sim [protected] needs to be block. thank you
Aircel Customer Care's response, Sep 23, 2017
Verified Support
Hi Rudra Prasad h,
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Oct 3, 2017
Verified Support
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I had a talk with 121 CC, they assured to solve this within 24 hrs..Yet same problem persists.
Please look into this asap.
Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team
We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regard
Aircel Social Media Team