Aircel — Recharge net balance misbehave

Dear Customer(myselfbiswas),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:

Warm Regards,
Aircel Social Care Team

Aircel No.:[protected]
Alternate No.:[protected]
Location (including nearest landmark where issue is witnessed): Dumdum, kolkata -700030
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:yes
Are you able to connect using the dialer – yes or no (Laptop / system):yes
Error message encountered if any while trying to browse / do.: not connecting. H/E on. But still data is not transferred. Uplink /downlink.is not showing. I am using a smartphone. My phone has no issue. My recharge amount was 148 . I think u will give my amount or will solve the issue as well asap. Its already over 20 days.

Dear Customer(myselfbiswas),


Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Please do this as soon as possible and let me know the exact date of solving the issue. I am unable to do the internet even i am not able to recharge.


Thanks and regards
SOUMYA KANTA BISWAS

Dear Customer(myselfbiswas),

We are unable to check issue as your number is not reachable.

Outcall done on 9th April, time : 12.40 pm.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Please call my both number.
[protected]
Or aircel number-[protected]

please let me know and do solve my matter or give my money back to me. Otherwise I have to spread all the fraud system of your. 148brupees is very valuable for me.

Dear Customer(myselfbiswas),

Thanks for sharing the details. We will share an update soon.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Customer(myselfbiswas),

As per system check you have used GPRS on 16th, 17th, 18th, 19th March, 2016.

Please dial *122*111# or *143*0# for check the balance.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in