[Resolved] Aircel — Recharge unsuccessful

prasadrnn

Address:	Thanjavur, Tamil Nadu
Website:	consumer complaints

I recharged using indpay apps transactions completed, but I didn't get the recharge, .I recharged my Indian Bank mobile banking,

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Sep 20, 2016

Complaint marked as Resolved

Verified Support

Aug 19, 2016

Aircel Customer Care's response Dear Prasad Anbu,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 20, 2016

Aircel Customer Care's response Dear Prasad Anbu,

We would like to inform that transaction of Rs.108 failed twice on your Aircel number. Deducted amount will be refunded to your bank account in five working days as the transaction was unsuccessful. If amount does not get credited in your bank account within five to seven working days then contact your respective bank for further assistance in this regard.

Thanks and Regards
Aircel Social Media Team

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Comments

Aijaz Saifi

from Noida, Uttar Pradesh

Dear Aircel Company .
I want a tower on my building roof please visit my building and tell me.

Aircel Customer Care's response, Aug 19, 2016

Verified Support

Dear Aijaz Saifi,

We would like to inform you that authority of installing a tower is with GTL company. So, visit the link given below and fill in the requisite details for the same:

http://www.gtllimited.com/ind/contact_us.aspx

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team