[Resolved] Aircel — Recharging special offer but aircel giving me normal offer

Sambaran Datta

Address:

713343

Hii ... My name is Sambaran Datta ... I m getting problems in getting my Aircel data ... It shown in my no. that at Rs.27 480 Mb is present for 15 days ( special offer ) but giving me 180 Mb of Rs.27 for 5 days ( normal offer ) ... After asking aircel company is telling that my recharge of Rs. 27 got into my normal offer but still now Rs. 27 offer is showing but they are not giving me that special offer ... My no. is [protected] ... Please kindly take some action nd plz get my special offer becoz that offer is still there in *121# ...

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Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sambaran Datta,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sambaran Datta,

Post system check it has been found that recharged was not done through the SOMA procedure.
Hence, you are not eligible for claimed benefit.

Thanks and Regards
Customer Service Officer | Social Care uTeam
Email us at [protected]@aircel.co.in