Aircel — Regarding poor network coverage in indoor shows emergency calls only

Address:Lucknow, Uttar Pradesh

Hello Sir, I Shubham user of aircel no.[protected] in past months I m continuously complaining about the problem I m facing problem regarding the network.I had recently shifted to my new house 4 months ago, And when I m indoor in my house it shows "EMERGENCY CALLS ONLY". And when I come on terrace it shows full network my various call dropped during this period.I m complaining continuously regarding this problem to the customer care but they are fooling me by just making a complaint only and doing nothing.My address is- 6-A new Shubham city Pandit khera, Sadhrauna road Krishna nagar Lucknow 226008.I am complaining about this since a long tym and I m tired of all this.My last service request detail is given below- 1.SR# 1-[protected] of Type: Other Status is Closed and closure date is[protected] of Type:{1} is {2} and closure date is {3} 2.SR#{4} of Type:{5} is {6} and closure date is {7} Kindly make an action on my problem otherwise sadly I have to switch on to any other netwrk. Shubham Number-[protected]
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Shubham kanojia,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hello sir, I have complained about the network prblm there is nothing such steps have been taken by them.2-3week ago two workers of Aircel have visited by area and said nothing can happen they were telling to install a tower but nothing is done to resolve my problem except fooling us.
After my complaint network to this area is now almost jammed don't know Why ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information