[Resolved] Aircel — Regarding recharge problem | |
Dear Aircel customer care I am Raju. My aircel no is [protected]. I had recharged my account with Rs. 45 last day. But it has been gone to the promo balance... Then I call to the customer care but customer care did not help me... Then I knew Aircel services are one of the worst service in the world if I could not get my recharge into main balance. So pls convert promo bal into main bal... I am not able to do any voice call/sms or activate any type of Internet pack... Was this information helpful? | |
Apr 24, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Mar 20, 2017 Aircel Customer Care's response Dear Rajunihon, We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue: Current balance: Alternate No.: Sample no. on which call done: Error prompt heard while calling: Error message received on sending message: Thanks and Regards Aircel Social Media Team Verified Support Mar 24, 2017 Aircel Customer Care's response Dear Rajunihon, We would like to inform you that promo balance cannot be changed into main account balance. Thanks and Regards Aircel Social Media Team | |
 4 Comments | |
Comments
I bought a aircel sim before 3 days. I have been complained more than 6 time due to talk time issues but they are not responding
Aircel Customer Care's response, Mar 21, 2017
Verified Support
Aircel Customer Care's response, Mar 29, 2017
Verified Support
Dear Sir /Madam,
This is to inform you that i want my number [protected] to be disconnected permanently
Thanking you,
Your's Sincerely,
Venkatesh
This is to inform you that i want my number [protected] to be disconnected permanently
Thanking you,
Your's Sincerely,
Venkatesh
Aircel Customer Care's response, Mar 21, 2017
Verified Support
I tried last 1 year for request porting code . But aircel not send me code. Aircel forcly stay me in his company. I am very dissappointed for this. I want port my number in other company. My aircel number is [protected]. Pls help me. And take action this fraud company. I am very thankful to you for this.
Aircel Customer Care's response, Mar 21, 2017
Verified Support
Dear Customer(gooi),
We have checked your account details and found that your MNP request has been successfully processed from our end. It will be completed on or before 27/3/2017.
Warm Regards,
Aircel Social Media Team
We have checked your account details and found that your MNP request has been successfully processed from our end. It will be completed on or before 27/3/2017.
Warm Regards,
Aircel Social Media Team
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We request you to please dial ussd code *121*0200# to deactivate the service.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team