Aircel — Same number allocation to two person

Address:110047

Hi,
from last few days, I am facing this problem. My calls and confidential informations are being diverted to some other number. On enquiring from the person I got to know that he has recently purchased the SIM. To my surprise both of our numbers are same.
When I tried contacting customer care the person virendr, david and sandeep were very much rude and without addressing my problem my calls were disconnected thrice. Since then I am still trying to figure out, but all in vain non of them are receiving my call.
Plz help!
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Aircel customer support has been notified about the posted complaint.
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Dear Urvashi,

We regret for the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Alternate No.:

Warm Regards,
Aircel Social Care Team
Following are my details.

Aircel number: [protected]
Alternate number: [protected]

Regards,
Urvashi
Dear Urvashi,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
Hi Urvi Urvashi,

We would like to inform you that we are trying to call you on both numbers Aircel number getting unreachable and alternate number getting switched off. Request you to please share the suitable timings for call back.

Regards
Team Aircel
Reach me on this number [protected]

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