[Resolved]  Aircel Service — Net valdity deduct

Address:181201

Hlo
Sir/madam
My no is [protected] in aircel prepaid connection, sir mujhe 11nov sa aircel ki taraf sa ja msg ka offer arha tha ki Retailer se *150# par recharge karwayein: 1)Rs 23 = 100 MB 2G/3G for 10 Days(Extra 7 Days) 2) Rs 64 = 1 GB 2G for 28 Days(Extra 26 Days)!! To maine 64 ka recharge kiya tha jisme mujhe sirf 2 din ki hi validity hi mili thi maine uske baad care center ma call kiya to unko complain kiya to unhone next 4 hrs ka baad next validity ka liya bola tha sir maine 17 nov ko complain ki thi par abi tk koi v valdity nhi bdai gai hai care center ma call krne sa v thik sa baat nhi kr rha hai
Pls help me sir to return my 26 days net validity with net balance

Thanks
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Dec 30, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
Aircel Customer Care's response
Dear anilkumar.itbp8,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Recharge Date:

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team
Nov 26, 2016
Updated by anilkumar.itbp8
recharge date :16 nov 6:49 pm
mode of recharge: 64 rs net recharge
trans-id: 207:Txn No. JKR[protected] to Recharge MRP 64 is successful . TT= 0 INR,
Verified Support
Nov 29, 2016
Aircel Customer Care's response
Dear anilkumar.itbp8,

We would like to inform you that as we have checked your account details and found that the recharge was not done through SOMA, so you are not eligible for extra benefits.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

I have land for tower please contact me [protected] land in Nechhwa dist sikar Rajasthan 332026
Aircel Customer Care's response, Nov 22, 2016
Verified Support
Dear saleem vyapari,

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Hello sir me Gujarat junagadh Maliya hatina me rehta hu mera ak achha plot he usme me tower lagana chahta hu plize call [protected]
Email [protected]@gmail.com
Aircel Customer Care's response, Nov 22, 2016
Verified Support
Dear chapraj sisodiya,

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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