[Resolved]  Aircel — Signal issues

Address:560066

Since morning, my AIRCEL Sim is unable to get latched up eith the AIRCEL Network even after manually searching for the network and selecting it showing "The SIM cannot connect to this Network". Kindly don't come up this to be a handset issue as the other SIM is connected to its network and working fine. Also, this issue is held with multiple AIRCEL Customers. The numbers are [protected] and [protected].
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Dec 3, 2015
Complaint marked as Resolved 
No resolution from the Team. The SIM got regieterd to AIRCEL Network after 24 hours of Network loss. No help from the team.
Aircel customer support has been notified about the posted complaint.
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Dear manish98320,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:


Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Indoor / Outdoor/ Basement/ Any particular time interval or through the day
Duration since facing issue:

Warm Regards,
Aircel Social Care Team
Dear Telecom Team,

Signal Bars? I have already told No signal, so this is an invalid question.

Signal Bars: 0
Alternative No: [protected]
Indoor / Outdoor/ Basement/ Any particular time interval or through the day: Nowhere
Duration since facing issue: 2 PM yesterdar (2nd dec)- Present

Also, while trying to register the SIM to AIRCEL/Vodafone, the messgae is displayed: "The SIM cannot be registerd to the selected network".

LOOK INTO THIS ASAP.

Manish Rathi
Network registered. no need to dig into more.
Dear manish98320,

Thanks for sharing the update. For any further assistance You can also write to us at [protected]@aircel.co.in.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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