[Resolved] Aircel — SIM Disconnected

Zakir Baig

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560005

I lost my SIM card around 3 months back and I didn't realize until last week so I went to the store along with my ID Proof and photos. The executive over there told me that my number has been disconnected and is under recycling. I need that number at any cost as it is linked with many of my important accounts. Please do the needful and help me get it back.

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May 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2017

Aircel Customer Care's response Dear Zakir Baig,

We regret to inform you that your number [protected] is disconnected from our end under Zero Monthly Usage. So, you need to visit the Aircel store only with the following documents to get any assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs

Thanks and Regards,
Aircel Social Media Team