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Aircel

[Resolved]  Aircel — still money not credited

Address:600058
Website:aircel.com

Deduction of balance without my consent
This might be the 4th or 5th time that has been happening, deducting of main balance through vas without my consent, which i did not subscribed at all. I want my refund back of rupees 57 asap, 36 rupees for exotic india and 21 rupees for hungama play weekly.
And stop extorting money from us with such unfair methods. And unsubscribe every vas that you guys made me subscribe without my consent because the same cycle wil occur again, and i'll be here again complaining. If you continue such acts you will lose many customers, including me.
I want my refund back, asap... Already i have complainted.. You have said that you are going to credit my money.. But still i didnt receive
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Feb 14, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jan 08, 2018
Updated by Kadar Karai Mannan Gkr Hello sir,

still i am getting activation message automatically, still taking amount, still you didn't credit my money. then i will put case in consumer court only. this is not fair, , i am using aircel for 7years but last 2 month you are doing like this, , , , i like aircel, , , i[censored] didn't care for this message then i will change to another network... kindly be honest and so a favor for me.
Verified Support
Jan 10, 2018
Aircel Customer Care's response Dear Customer (Kadar Karai Mannan Gkr),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Date & Time of deduction:
The screenshot of the message received upon deduction (if any):

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 10, 2018
Aircel Customer Care's response Dear Customer (Kadar Karai Mannan Gkr),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Date & Time of deduction:
The screenshot of the message received upon deduction (if any):

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 13, 2018
Aircel Customer Care's response Dear Customer (Kadar Karai Mannan Gkr),

We would like to inform you that the deducted amount (Rs 60) has been refunded to your account and the service has been deactivated.

Warm Regards,
Aircel Social Media Team
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