[Resolved] Aircel — Stop the dd-cricalrt service | |||
I am just irritated by these messages apart from it the company reduces my 50 paisa balance everyday for the service. I tried everything but am not able to find a solution to it. Please help me unsubscribe this service. Every time i see the messages i get irritated. I have activated dnd service, but is unable to do anything about the dd-cricalrt service. Please do help me out. Was this information helpful? | |||
Aug 12, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Aircel Customer Care's response Dear Customer(Mama), We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jul 12, 2017 Aircel Customer Care's response Dear Customer(Mama), We would like to inform you that as per our concern team Rs.0.50 were deducted for renewal charges of CRICCTL service on 11-Jul-2017. As per your request, same service has been deactivated & as it is a renewal case balance can't be waiver. Warm Regards, Aircel Social Media Team | |||
 5 Comments | |||
Comments
I am custumer of aircel my no. is [protected]. i have recharge 349 unlimited and use 4 or 5 days. but my sim is display unable to connect try later while network searching.
Aircel Customer Care's response, Jul 12, 2017
Verified Support
Dear (Chan Thoi),
We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):
Warm Regards,
Aircel Social Media Team
We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jul 13, 2017
Verified Support
Dear (Chan Thoi),
We would like to inform you that our team is working on your issue and tried calling you (for the following details) but your number was not reachable. So, we request you to share the same so that we can proceed further:
Landmark:
Complete address:
Type of handset:
Alternate number:
Number of signals (0, 1, 2, 3, 4):
Area (Indoor, Outdoor, Basement, in car):
Wall type (Brick, Concrete):
Warm Regards,
Aircel Social Media Team
We would like to inform you that our team is working on your issue and tried calling you (for the following details) but your number was not reachable. So, we request you to share the same so that we can proceed further:
Landmark:
Complete address:
Type of handset:
Alternate number:
Number of signals (0, 1, 2, 3, 4):
Area (Indoor, Outdoor, Basement, in car):
Wall type (Brick, Concrete):
Warm Regards,
Aircel Social Media Team
Sir,
I am in need of my call history details for my aircel prepaid mobile number [protected].
Please mail me on [protected]@gmail.com
I am in need of my call history details for my aircel prepaid mobile number [protected].
Please mail me on [protected]@gmail.com
Aircel Customer Care's response, Jul 12, 2017
Verified Support
An unknown messege pack is renewing frequently without my permission. Because of it i'm losing talktime.i don't want this to be continued . So plaese stop it. My mob no. Is [protected].it is happening from a week, i noticed it last night.
Bbvckgucgigdt igzitdhdydfuaoudufigxgoxgixiyxohxgicgofogxgixogdhdyodyfusufudufudydkxgzjfh
Bbvckgucgigdt igzitdhdydfuaoudufigxgoxgixiyxohxgicgofogxgixogdhdyodyfusufudufudydkxgzjfh
Aircel Customer Care's response, Jul 12, 2017
Verified Support
Dear Customer(Hi ff),
We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount:
Warm Regards,
Aircel Social Media Team
We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jul 13, 2017
Verified Support
Dear Customer(Hi ff),
We would like to inform you that, as we have checked and found you have been charged Rs 2/- for the auto renewal SMS pack on daily activation basis. The same has been deactivated from our end. Hence, charges found are correct and no waiver is applicable.
Warm Regards,
Aircel Social Media Team
We would like to inform you that, as we have checked and found you have been charged Rs 2/- for the auto renewal SMS pack on daily activation basis. The same has been deactivated from our end. Hence, charges found are correct and no waiver is applicable.
Warm Regards,
Aircel Social Media Team
My Aircel sim card is blocked, please send me a puk code on my another number is [protected], my Aircel sim number is [protected]
Aircel Customer Care's response, Jul 12, 2017
Verified Support
Dear Sarvesh Saroj,
Please share the following information to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:
Warm Regards,
Aircel Social Media Team
Please share the following information to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:
Warm Regards,
Aircel Social Media Team
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I want to know the details of the person of following number [protected] because he is disturbing my cousin lot.
Please help me
We request you to file an FIR for the same as we wont be able to help you in this regard.
Warm Regards,
Aircel Social Media Team