[Resolved] Aircel — To get back the deducted amount and deactivate the music service.. | |||||
My name is Ranjit sutradhar. My mob number is [protected]. Just now I received a msg like that Thanks for subscribing to music connect at Rs 30 for 30 days validity. You will be renewed after 30 days. I don't know what's happening. Without select anything or doing anything how a the service will activate. simply they send a msg and deducted amount from main balance. So I request pls deactivate the music connect service and return the deducted amount... Thanks and Regards Ranjit [protected] Was this information helpful? | |||||
Feb 1, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Aircel Customer Care's response Dear Ranjit sutradhar, We are forwarding your issue to the team. Meanwhile please share the below mentioned detail: Date & Time of deduction: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 30, 2016 Aircel Customer Care's response Dear Ranjit sutradhar, We would like to inform you that Rs.30 has been deducted from your account for activation of VAS service. We have deactivated the service and Rs.30 has been credited in your account as one time goodwill gesture. We request you to take care in future while accessing internet and avoid using/downloading chargeable links/services. Thanks and Regards Aircel Social Media Team | |||||
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2.. [protected]@gmail.com
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