[Resolved] Aircel — To reactivate sim

navyasii

from Hyderabad, Telangana

Address:

533211

Sir, my number is [protected] one week before i blocked my sim, but i want that sim.i dont have proofs.i know the address in that proof by this information can u reactivate that sim, by telling the adress can u reactivate, how can reactivate that sim can u please suggest me the solution.with any other proofs i can reactivate.please try to solve my problem its emergency

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Feb 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Aircel Customer Care's response Dear Customer(navyasii),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 07, 2017

Aircel Customer Care's response Dear Customer(navyasii),

We would like to inform that you can reactivate the blocked sim only with ID proof that you have submitted previously at the time you bought the connection. We request you to please visit the store with original and similar documents/ID proof for further assistance in this regard.

Thanks and Regards
Aircel Social Media Team