Aircel Complaints & Reviews

My outgoing call has been barred. I had paid my previous bills and I have time for my due. Without prior intimation or proper reason they barred my call. Customer care is not ready to listen or respond for my queries. Whom do I have to complaint. If customer care is not ready to answer why they have customer care. worst service. Let me know whom should I contact to resolve.

Sir am from coiembatur and last 4 months am using the aircel no [protected] i lost this number . and i lost impotant contact and all call details of last month dec 2016 . the sim is regester on my husband name mr k anand .
and from last 4 months i was using the sim card sir .
ples can you give me last month dec 2016 sms details . ccoz i received the impotant sms . and contact number . but i lost that sim card . ples sir do needfull nad send me the sms details on mail id i mentioened

sir can mail me the details on my [protected]@yahoo.co.in

regards

sunita warik

Today I took 2 Aircel sims which comes with the offer buy one get one free with some extra benefits like 200 Rs talk time, 2gb free 3gb data etc., on a roadside.I stay in Bangalore. I gave him all the required documents and was informed that sim will be activated by today 5 pm. But still it's not activated. Seller of sim is not picking my call and he may not be available in that place tomorrow. My question is: Is there any other ways to activate Aircel sim? Can any other seller would be able to activate my sim?

I had send porting Request to aircel on 11 Jan 2017 .
As no code revived after 1 hour called customer excutive.
I was assured that the code will be given after 2 hour.
On 13th Jan I had written to customer care
Acknowledgement no:- (ERN[protected]Q610))
Till Today no code received.
repeated calling to has no response.

Please reactivate my number.
I am currently in USA and my aircel sim was deactivated.
It is prepaid and please reactivate the same.
My number is [protected]
My current US number is +1 [protected].
Activate my Aircel number as soon as possible +91 [protected].
If you need any details call me to my US number.
Since i am currently living there, i am registering online complaint

My number is [protected] oridecpi9n is getting renewed everyday.. Deducting my money, tried everything to stop this but unable to due to poor service.. Help me anyone 👌

I tried so hard to talk with aircel customer, worst customer care with worst call quality. my internet never got connected. when we call they directly disconnect the phone. and they dont even have knowledge about the service they are providing. I mailed them and got a call from senior stating that you its problem with your handset. I already told them i tried sending sms using different mobile still facing the same issue. I think I have to take some serious action againt them.

What do you guys think about youself . U must have thought that i dont know to use mobile but let me clear about myself i m an electrical engg. You guys have done a very bad thing to me u r service provider n also customer care . But u have done completely opposite u guys have blocked my no. From ur office i had complaint about a 3g data pack which i have entered in 12/1/17 at 11 :21 am . Though i have not get that recharge of data . And i have complaint for this . U are customer care ..my foot ..u guys are #### i m going to change this sim and gonna tell to everybody about work which u have done to me . And i will share on youtube about bad work for your customer . You guys have blocked me . How can you do this . Really shamefull n untolerable.

I have been calling since last one month to customer care of Aircel where in i never found any one who can take a stand and talk to me as to why the Aircel Mobile number is not getting port to any other operator. I have submitted the request to port the current number [protected] to Airtel which is not yet done in one month. I want to escalate this to the highest level in Aircel and wants resolution at the earliest

For the past 10 days, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number [protected].

I have recharged yesterday in my aircel no [protected]. I have cheked the best offer. That shows a plan of Rs149 with free local and national calls. I also get a msg with the same plan. But when I recharged its provide only local aircel to aircel calls. I called customer care they says ur recharge is not successful. But I got the successful msg. After that customer care no is busy since 2days. Plz give me solution what can I do now. .

I have an aircel sim from 2009 with aircel number [protected]. Since I lost my sim, I went to request for a duplicate sim in September 2016 and came to know that the address and owner details of the sim are someone elses though the sim was being used by me. When I asked the aircel store guy, he told that I need to take a postpaid sim for getting the name and address registered for me and I can get it converted to prepaid after months. I agreed for that and took the sim. I was paying the rental though I wasn't using it much.
Sometime in November, the sim was barred from outgoing calls though I had paid the bills prior to that month. Since there is no number for postpaid customer care (from other mobile networks) I called on [protected] (prepaid customer care number) and asked them to connect to postpaid customer care, but that never happened and the call used to be diverted to prepaid customer care.
Hence, I visited the aircel store in my native (Hubli, Karnataka) and the guy after verifying the sim told that, the sim needs to be replaced as it seems to be damaged. But, there were no postpaid sims in that store!!!.
So, after going thru almost a month without any resolution, I wrote an email to customer care id (care.[protected]@aircel.co.in) on 19th December explaining the issue and seeking their guidance.
I got to know that the sim being deactivated because there is pending amount for the month of November 2016. Actually the due date will be 3rd of every month and the amount pending was from 3rd December, but the issue happened sometime in 3rd week of November itself and the previous bill at that time was fully paid.
Now after almost 2 months, the issue still exists.
I have agreed to pay the bill for the November month and asked for the waiver for December month bill since the issue is existing from November month itself. But, the aircel seems to be only interested in getting the money evnthough the service was not provided.
I request an response from aircel higher authority with regards to this as the customer care executives are very rude and doesn't understand the issue and doesn't read the details provided thru email or explained via call.

I am reiterating again that I am ready to pay the bill for November month though the sim was active for 3 weeks only and request to provide the waiver for December month for which the sim is not active and also the issue still exists.

My alternate number is: [protected]

Thanks.

Hello

My Aircel number is *****89356. I have requested for a port code repeatedly by sending the required SMS to 1900. However you are not providing me with the UPC. You deduct a hefty amount of Rs3 for one SMS to 1900 but do not reply with my port code. This is very urgent for me as your signal in my area is extremely weak. Please send me my port code immediately.

Sir i want my puk code of my no. [protected] i have locked it with code 5151 but it was locked by family member so plz as soon as possible send my puk code on my other alternate no. Aand sir long tym ago it was switched off but now i start it my last recharge was may be 200.
[protected] bcz that aircel no. Is locked.
Name-prakhar tiwari
Alternate no. -[protected]
Add-sitapur
Mail [protected]@gmail.com

I have activated apdecpi9 an auto renewal pocket internet of rs. 9 on this number [protected].For deactivating it i have tried many ussd codes and also called customer care. They had told me that they deactivated it but every night at 12:30-12:50 my amount is deducted. I had tried *121*902# also but no result. Please deactivate it as soon as possible.

Hello sir,

i am sahil, i am Aircel User, my number is [protected].
from long time i haven't operate my number due to some reason
i just switch on my phone it shows Sim Card Registration Failed, i have validity till 2022
why it shows registration failed?

please reactive my number as soon as possible
thanking you

sahil.chopra.[protected]@gmail.com

I want the incomming and outgoing call details for my aircel prepaid number-[protected]
please mail me or send details to [protected]. i[censored] send the details i get full satisfaction o[censored]r service ...
so kindly do th need ful action for my life and your service also get valueable.

I am having problem with Aircel sim. I am unable to call through aircel. It is showing "callended" without any call hearing. This is Tamil Nadu sim. I bought this sim 6 months back. No problem with incoming calls. I have problem with only outgoing calls. Everything with this sim is ok except outgoing calls. Please, give any solution for this problem.

This is ebenezer james my no ([protected]) for the month of october you have changed my plan, for which i will be charged to pay extra amount for the data usage. And so, i went to the nearest aircel office for clarification they explained me the routine.

I was about the cancel your service after paying the bill in the month of october, but the lady in the ambattur, aircel office, she offered me a plan to downgrade to 2g unlimited 299, after she explained the plan, i consented to continue your service. She ensured me that you will not be charged any extra measure for data usage for this new program. Besides, i have requested to waver late payment fee which i have brought up before. She sent you the request for program change and late payment waiver.

For the month of november i received the bill and was shocked to see that i have been charged for the same amount which i have charged for the previous month. Once more, i made way to the aircel office to know the details. Now i have come to know that the lady who took my request for plan change put you wrong ticket and i was requested to talk to the lady who took my request. But she pretends to go for her mistake. She demanded me to pay the same sum.

Today, i need to pay for which i have not got any error. This is purely mistake on your end for which i need to pay the extra amount. I would have canceled the service in the month of october, since you gave me the assurance i wish to continue your service.

I am ready to pay the amount for which i was assured by the lady 2g unlimited 299 and late payment fee should be waved. I am not ready to pay any excess amount, since this was purely your fault. If you fail to solve the matter, i will throw the sim in the scrap, i mean it.

Hope you see this petition and facilitate me getting the matter solved.

Thanks & regards,
Ebenezer james
[protected]

Dear team,

I have purchased aircel corporate simcard no: [protected] and [protected]. For those sim cards, now i have received a demand notice for not paying the bill amounting rs.649.

I have filed against the waiver amount rs.300 accepted by them and not updated from mr. Chinna durai (Corporate sales manager - chennai) and also the customer care office team chennai.

Because of that complaint, my outgoing calls/sms/internet barred for last month. I have not provided the full service of one month rentel rs.347.

I have already informed/complained everything to customer care. But now i have received a demand notice acct no:1-[protected] of outstanding payment of rs.649

I request you please resolve the issue soon.