Aircel Complaints & Reviews

Hello

My Aircel number is *****89356. I have requested for a port code repeatedly by sending the required SMS to 1900. However you are not providing me with the UPC. You deduct a hefty amount of Rs3 for one SMS to 1900 but do not reply with my port code. This is very urgent for me as your signal in my area is extremely weak. Please send me my port code immediately.

Sir i want my puk code of my no. [protected] i have locked it with code 5151 but it was locked by family member so plz as soon as possible send my puk code on my other alternate no. Aand sir long tym ago it was switched off but now i start it my last recharge was may be 200.
[protected] bcz that aircel no. Is locked.
Name-prakhar tiwari
Alternate no. -[protected]
Add-sitapur
Mail [protected]@gmail.com

I have activated apdecpi9 an auto renewal pocket internet of rs. 9 on this number [protected].For deactivating it i have tried many ussd codes and also called customer care. They had told me that they deactivated it but every night at 12:30-12:50 my amount is deducted. I had tried *121*902# also but no result. Please deactivate it as soon as possible.

Hello sir,

i am sahil, i am Aircel User, my number is [protected].
from long time i haven't operate my number due to some reason
i just switch on my phone it shows Sim Card Registration Failed, i have validity till 2022
why it shows registration failed?

please reactive my number as soon as possible
thanking you

sahil.chopra.[protected]@gmail.com

I want the incomming and outgoing call details for my aircel prepaid number-[protected]
please mail me or send details to [protected]. i[censored] send the details i get full satisfaction o[censored]r service ...
so kindly do th need ful action for my life and your service also get valueable.

I am having problem with Aircel sim. I am unable to call through aircel. It is showing "callended" without any call hearing. This is Tamil Nadu sim. I bought this sim 6 months back. No problem with incoming calls. I have problem with only outgoing calls. Everything with this sim is ok except outgoing calls. Please, give any solution for this problem.

This is ebenezer james my no ([protected]) for the month of october you have changed my plan, for which i will be charged to pay extra amount for the data usage. And so, i went to the nearest aircel office for clarification they explained me the routine.

I was about the cancel your service after paying the bill in the month of october, but the lady in the ambattur, aircel office, she offered me a plan to downgrade to 2g unlimited 299, after she explained the plan, i consented to continue your service. She ensured me that you will not be charged any extra measure for data usage for this new program. Besides, i have requested to waver late payment fee which i have brought up before. She sent you the request for program change and late payment waiver.

For the month of november i received the bill and was shocked to see that i have been charged for the same amount which i have charged for the previous month. Once more, i made way to the aircel office to know the details. Now i have come to know that the lady who took my request for plan change put you wrong ticket and i was requested to talk to the lady who took my request. But she pretends to go for her mistake. She demanded me to pay the same sum.

Today, i need to pay for which i have not got any error. This is purely mistake on your end for which i need to pay the extra amount. I would have canceled the service in the month of october, since you gave me the assurance i wish to continue your service.

I am ready to pay the amount for which i was assured by the lady 2g unlimited 299 and late payment fee should be waved. I am not ready to pay any excess amount, since this was purely your fault. If you fail to solve the matter, i will throw the sim in the scrap, i mean it.

Hope you see this petition and facilitate me getting the matter solved.

Thanks & regards,
Ebenezer james
[protected]

Dear team,

I have purchased aircel corporate simcard no: [protected] and [protected]. For those sim cards, now i have received a demand notice for not paying the bill amounting rs.649.

I have filed against the waiver amount rs.300 accepted by them and not updated from mr. Chinna durai (Corporate sales manager - chennai) and also the customer care office team chennai.

Because of that complaint, my outgoing calls/sms/internet barred for last month. I have not provided the full service of one month rentel rs.347.

I have already informed/complained everything to customer care. But now i have received a demand notice acct no:1-[protected] of outstanding payment of rs.649

I request you please resolve the issue soon.

Dear Aircel

Sir the following list of the items the activation code / ussd code not put in.
Minutes / Seconds Packs 21329
Type MRP (Rs) Validity (in days) BENEFITS Activation Code
Local 169 30 30000 A-A AND A-O Local Secs +100L/N SMS free -
Local / STD 11 3 1800 Local / STD seconds -
Local / STD 197 28 Days Unlimited Local/Std Aircel to Aircel Calls + 54, 000 Free L/N Secs+ Free SMS 100/day+1GB 3G/2G (2G Unltd) -
Local / STD 297 28 Days Unlimited Local/Std Aircel to Aircel Calls + 108, 000 Free L/N Secs+ Free SMS 100/day+2GB 3G/2G (2G Unltd) -

Vasanth Kumar
[protected]

I am mansi
Submit a Complaint
I don't know how a VAS service(NDAIRSMS2N) is activated automatically in my aircel no - [protected] (Delhi) from 1-jan-2017. And when i call the customer care they told me that dial *121*0200# ti deactuvate this service. i try that code many times but still sercive dont deactivate from my number. seriously it is a worst response of aircel. very dissatisfied from aircel.

Sir, i am regular user of aircel telecom. I recharged my aircel no. [protected] by an amount Rs 20 and then an Rs15 deducted from it without any reason. And this not happened this time only, many times i faced the problem of balanced itself gets deducted in aircel .Customer care is also not responding .this kind of again and again deduction make my trust broken and compell me to me quit the service. Sir kindly check the problem and solve it. I m frustated of this balance reductance without any reason.

After continuous communications and requests Aircel is not at all providing me a justified bill and imposing wrong bill for my phone number [protected]. In previous conversations i asked them to send me bill upto which I used i.e. October 2016, which will be approximately 500/- their representatives call me and ensure about the resolution of such problem but no one turned up.
As a customer i know i must pay for the services i used but Aircel is using malpractices of imposing charges on the name of Store15 vas services which i even dont know and whenever I asked i am never given a satisfying answer for such service and every time I am forced to pay the bill which contain charges for which i never used i.e. rental for which i asked to discontinue the services.

[protected] its my aircel no. But when am calling to customer care they told me that it was not activated in my name. So may I know the actual name of the sim card holder? Its verry regent to know that details. Actually this sim card was too old. So I just forget whether it was on my documents or my parents... So pls help me. I want to make it my fix no. So pls help

Hi,

My Name is Dineshbabu.S,

My mobile no is [protected]
My alternate mobile no is [protected]
My Appellate Docket number is 1-[protected]

I have raised the complaint on July 12 to the appellate desk. please check below response details from the appellate desk. I have spoken all four members in your appellate desk still now no response.

25.07.2016 Bharath Response: mail sent to backend team still not updated you will get the call from the backend team.

28.07.2016 Pradeep Response: your Docket no was closed backend team required bill desk transaction, no but I said I have sent all the transaction detail throw mail. again I have given my all transaction details manually he take the complaint manually and said u will get the call

05.08.2016 Sarika Response: mail sent to backend team still not updated you will get call
17.08.2016 Bharath Response: mail sent to backend team still not updated you will get call
19.08.2016 Chinnusamy Response: mail sent to backend team still not updated you will get call
22.08.2016 Chinnusamy Response: mail sent to backend team still not updated you will get call
23.08.2016 Bharath Response: mail sent to backend team still not updated you will get call
25.08.2016 Bharath Response: mail sent to backend team still not updated you will get call
29.08.2016 Bharath Response: mail sent to backend team still not updated you will get call

Still, i am getting the same reply

The Same response still now I heard same dialogue from your appellate desk.

I need a solution for this issue. today my mobile outgoing call will disconnect due to the payment not paid. kindly help me on this ASAP.

Hai sir,
My mobile number;[protected]
I need my 3 month call and sms details... Because i get more wrong calls... So i need call history and sms details... Please help me... My email id;[protected]@gmail.com
Thanks

Iam Ram sudarsan ([protected])

iam using Aircel for more than a year in the a plan of 499+tax.

so i will be getting maximum amount of 575 as my bill . but every month am getting more than wat i actually expect.

last September i had 100 rupees as balance amount. so i shud get around 675/- for the month of october.

but my bil amount is more than 750 which i hav no idea how did i get.

i Did not do any MMS as i can assure u from my side.

Already i had an issue with billing and som random person called me from Aircel and apologised for the extra amount and also assured me for the discount . but i did not receive such offer from their side as i enquired eith custimes caree.
and for the month of December 2016 my bill amount has hiked to 1189 including late fee 100+ Roaming charges+ VAS .
which has to be Deducted from the Bill and the amount has to be Reduced by Aircel service as am a valuable user of Aircel for more than a year.
please help me with fair response.

if this persists am planning to leave this network month through portability.

Hi sir I had changed my old aircel simcard to microsim card, yesterday evening. From yesterday I am waiting, the sim is not activated till now. I had important contacts in that and I will receive important calls and messages. I also had many important professional contacts In my simcard. So I kindly request you to solve the problem as soon as possible

Dear sir/madam
[protected] ye no. Aircel ke h isme mere balance se 228RS ka balance km ho gya ... n hi to mere pass koi call aaya n hi msg. Ye balance 7/1/17 ko morning me cut huaa tha .. mene mob. Ka balance cutde hi. Aircel call center me call kiya unhone muze kuch b nhi bataya bs kh diya ki aapki jankari abhi upload nhi h .. mene 30mint bad fir kiya ... tb b muze ye hi kaha aapki call senior ke pass transfer kr rhe h fir aircel customer walo ne meri call cut kr di... or ab aircel call center me krta hu to call milta hi nhi.. plz help sir ... 228 rupees is prakar cut krenge to kha liye fir kama kr ...

In my Bill information since i used less call but the amount is too high.No one giving clear response. Plz verify. My plan detail Freedom 199.The billing period 26/11/2016 to 25/12/2016.credit limit 1400 calls.I cannot bear the this high amount .please verify and tell.I used call charge 506+72+104.This is the first time i am having this large amount of 1207.This much amount is very high .Plz verify .
I not Not Using internet but mention bill internet using

Sir, my number is [protected] one week before i blocked my sim, but i want that sim.i dont have proofs.i know the address in that proof by this information can u reactivate that sim, by telling the adress can u reactivate, how can reactivate that sim can u please suggest me the solution.with any other proofs i can reactivate.please try to solve my problem its emergency...