[Resolved]  Aircel — unable to get the upc, money got deducted for no reason and calling from two months an there server is always down

Address:Jaipur, Rajasthan, 302018
Website:m.aircel.com

I have been calling aircel customer care from past two months to raise a complain regarding money getting debited from my mobile balance an their server is always down from past two months.
Secondly they are not providing me the upc, as i no longer want to be with aircel, as they are not at all promising and pathatic in their service.

So i would request aircel
To send me the porting no. Asap
I don't need my money back
They can keep
But provide me upc

My mobile no - [protected]
Dr karun tripathi
Mrs achala tripathi
Jaipur
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Mar 20, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2018
Aircel Customer Care's response
Dear Customer (drkaruntripathi),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Complaint comments 

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Sir I want my complete call history last one months. Please mail it to my email [protected]@gmail.com

My number [protected]
Aircel Customer Care's response, Feb 16, 2018
Verified Support
Dear Customer (மோகன் ராஜ் கனகசபாபதி),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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