[Resolved] Aircel — Unnecessary Activation

Shankar1010

Address:

Chennai, Tamil Nadu

I am Jayashankaran and My Aircel Number is [protected]. On 26.10.2014 Evening i got a Message from Aircel that i have activated STORE 5 and Rs.5 is deduced from my account balance. Howcome this happens? I didnt activate any of the services and they are deducing the money from balance. I complained to Customer Care and they registered the Complaint 1-[protected] and yesterday 27.10.2014 i got another message seeking that my issues were solved. But i didnt get the Deduced amount. What they r thinking? Is it a new way to deduce amount by telling someone that its for activation charges..This is Wrong. I want my money to be credited to my account balance or else tell me the mobile number portability for changing to AIRTEL network. Its better than this stupid AIRCEL NETWORK. I want immediate action to this Complaint.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Jayashankaran,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks &amp; Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in