Aircel — Unwanted activation of aircel store 99 & inactivation of 3g data

Address:Kolkata, West Bengal, 700127

Sir, I Pranav Bhowmik today received message regarding activation of STORE 99, which I never subscribed. It is going to charge me 99 from my account balance as soon as I recharge. And there is another incident I recharged Rs 175 on 10th Nov 2015 gives me GB data for 26 days. Hardly I could use any data as after recharge It flashed no network connection on my screen but on cheching data balance it showed I have 1 GB on my data account. On 14th Nov it showed that I have no data balance. I could not call customer care services as I did not have balance in my main account. I prevent myself from recharging main account balance as they cut unnecessary charges for various services which gets activated automatically. I request you to look into the matter. Your sincerely Pranav Bhowmik pranavbhowmik1 @gmail.com
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Hi pranavbhowmik,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi pranavbhowmik,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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