[Resolved] Aircel — vas activation without permission | |||
Hello. Today, I received a text saying 7 rupees have been deducted from the main account as per the activation of some VAS. I didn't know about this until I received the message and confirmed the deduction. Aircel does this usually to lower the main balance, I'm well aware of that. Whatever, I want my money back... Refund as soon as possible. No Thanks. :) Aircel has become a ####*y service provider. The time is not far when I'll have to shift to another service provider. Was this information helpful? | |||
Oct 21, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Sep 04, 2017 Rehana Rejana's response Adhar number link
Sep 04, 2017 Rehana Rejana's response Adhar link Sep 04, 2017 Rehana Rejana's response [protected]
Sep 04, 2017 Rehana Rejana's response Aircel adhar link kar dijye
Verified Support Sep 12, 2017 Aircel Customer Care's response Hi Soumilya, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Sep 12, 2017 Aircel Customer Care's response Dear Rehana, Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard: 1. POA (Proof of address) 2. POI (Proof of Identity) 3. 2 Passport size photographs. Thanks & Regards Aircel Social Media Team Verified Support Sep 13, 2017 Aircel Customer Care's response Hi Soumilya, We would like to inform you that as per your request VAS pack has been deactivated and Rs 21 has been refunded to your account on[protected]. Warm Regards, Aircel Social Media Team | |||
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Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Thanks & Regards
Aircel Social Media Team