[Resolved] Aircel — want to deactivate ndmc170317sms2 pack | |||
My name is sohit kumar and i'm using the mobile no.[protected] from several years and satisfied with the services but 1st time i faced a problem so, i request you to please deactivate ndmc170317sms2 pack as soon as possible m not activated any service but still you deducted my balance on daily basis Kindly stop this service and refund my amount which is deducted due to this pack. My name - sohit kumar Mobile no. - [protected] Was this information helpful? | |||
Aug 28, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Aircel Customer Care's response Dear Customer (Sohitg85), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jul 28, 2017 Aircel Customer Care's response Dear Customer (Sohitg85), We would like to inform you that you have been charged Rs 2 for Auto renewal SMS pack on daily reactivation basis. Although, we have deactivated the service but the charges are found to be correct and hence we regret that no waiver is applicable in this case. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
i am facing same problem of ndmc170317sms2. I have called on your customer care and said that i dint activate any service but still you deducted my balance on daily basis i request you to please deactivate ndmc170317sms2 pack as soon as possible. Kindly stop this service and refund my amount which is deducted due to this pack. They sent me a msg that pls sent STOP on 155223. I did it & got a msg that there is no service activated next again I got service renewal msg. Again I called customer care this time they did misbehave with me & now my number is blocked. I am unable to get connect with 198 & service is still continue. After that I searched that on Google so I got a number(*121*212# and *121*214#) to deactivate it. But again there is no solution. I am really very disappointed with this. If anyone can provide me solution in a day so good otherwise I am going port my number & also going to do complain against aircel fraudulent.
Name - Shubham Gupta
Number [protected]
Name - Shubham Gupta
Number [protected]
Aircel Customer Care's response, Oct 13, 2017
Verified Support
Dear Customer (Gwalior Shubham),
We are checking with the team regarding this issue. Kindly allow us some time and we'll update you on the same.
Warm Regards,
Aircel Social Media Team
We are checking with the team regarding this issue. Kindly allow us some time and we'll update you on the same.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Oct 13, 2017
Verified Support
Dear Customer (Gwalior Shubham),
We hope that our team got in touch with you and shared all the requisite information.
Warm Regards,
Aircel Social Media Team
We hope that our team got in touch with you and shared all the requisite information.
Warm Regards,
Aircel Social Media Team
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So please give me my sim puk number
My number is-[protected]
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team