[Resolved] Aircel — Web recharge/ online recharge

kartik6276

from Kolkata, West Bengal

Address:

756001

Sir today on28th Aug 2016 evening I have recharged an amount of ₹158 via online web recharge. But the benefit of this voucher ( 500mb 3g +2g unltd for 30 days) has not been received. When I call to 198 their executives told me it will giving u after some time .but I haven't received yet. Plz sir do some thing. Thank u. ( kartik mob [protected]. Mail- [protected]@gmail.com)

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Dec 10, 2017

Complaint marked as Resolved

No one has been contact me till yet 10/12/17.

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Aircel Customer Care's response Dear kartik6276,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Aug 31, 2016

Aircel Customer Care's response Dear kartik6276,

We have checked and found that Rs. 158/- recharge was successfully done on your number. Also, you have got the benefits (Unlimited 2G + 500 MB 3G data and 133 Local Mins. Validity 30 days). Please check again.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team