Aircel — Without permission WAS activated.

Address:Mumbai City, Maharashtra

This is to inform you that I cant use the exact word of poor services of your company. Without my permission every day you activate such a nonsense VAS in my number i.e.[protected] . Every day I stop this services and next day your uneducated / illiterate nonsense executive fool guys activate this services. From last one month I face this problem that's why I decide to port my number to other subscriber that is Airtel. I don't have any problem to disclose other subscriber name to you coz Airtel services really good they are not doing this type of jobs . Without customer permission they not activate any VAS to any number. Network is also very very poor . When I contact to customer care no i.e. 121 first 30 min they tell press this no or that no after that when I connect to executive that time executive pick the phone and drop the call. It shows that executive also illiterate like officers they are unable to give proper feedback/response to any customer. It shows that 8th or 10th class students sitting on call centre hehehehehe use of low cost employee. You can check it. Tomorrow morning I sent message for my number portability and I got a message also. Within 24 hours I can give to Airtel subscriber and I switch to Airtel network. They offer me good service guarantee and good affordable package also. Very soon I can chance my friends and family number also on Airtel network. You can continue with your job CHINDI CHORI work.
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Aircel customer support has been notified about the posted complaint.
Jul 13, 2015
Updated by AJAY MAJHI
This is to inform you that I cant use the exact word of poor services of
your company. Without my permission every day you activate such a nonsense VAS
in my number i.e.[protected] . Every day I stop this services and next day your
uneducated / illiterate nonsense executive fool guys activate this services.


From last one month I face this problem that's why I decide to port my
number to other subscriber that is Airtel. I don't have any problem to disclose
other subscriber name to you coz Airtel services really good they are not doing
this type of jobs . Without customer permission they not activate any VAS to any
number.


Network is also very very poor . When I contact to customer care no i.e.
121 first 30 min they tell press this no or that no after that when I connect to
executive that time executive pick the phone and drop the call. It shows that
executive also illiterate like officers they are unable to give proper
feedback/response to any customer. It shows that 8th or 10th class students
sitting on call centre hehehehehe use of low cost employee.


You can check it. Tomorrow morning I sent message for my number portability
and I got a message also. Within 24 hours I can give to Airtel subscriber and I
switch to Airtel network.


They offer me good service guarantee and good affordable package also.


Very soon I can chance my friends and family number also on Airtel
network.


You can continue with your job CHINDI CHORI work.


AJAY MAJHI
+91 [protected]
Complaint comments 

Comments

Hi AJAY MAJHI,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear AJAY MAJHI,

As already been informed to you that we have processed to refund Rs 17/- which was deducted on 2nd & 13th July for VAS services and deactivated the same and DND has been activated and will be effective from 20th July.

Regards,
Aircel Social Care Team

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