[Resolved]  Aircel — worst service and also unauthorized amount debited by aircel network

I raised a concern to aircel stating that, i used mobile network out of tamilnadu (Ie bengaluru), and i used internet in vodafone|aircel in network. On 29th jan 2018, data balance was deducted. On 30th jan 2018, i sat on the same place where i am supposed to be on 29th jan, and from my main balance, the amount of rs 250 was deducted. I raised this concern to aircel (Dock no-1-[protected]). But there was no response from them, and not even a single response i received from aircel. I raised this issue to respective appellate.

Today (15 feb 2018) i recharged 154 rupees for ul calls and 2gb data. After i recharged, i cant able to call to another mobile, and if some one calls me, they receive a message stating that "the number you are trying is not reachable". Aircel replies like, this issue will be resolved in 2 days. Until then what will be the situation where i wanted to make some urgent calls.

Very worst and worst ever service provider anyone can experience.
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Mar 25, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
Aircel Customer Care's response
Dear Hemachandar,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share your alternate number with us for better assistance.

Warm Regards,
Aircel Social Media Team
Feb 15, 2018
Updated by Hemachandar D R
Dear Aircel Customer Care,

I don't have any alternative number, as this is my primary number and i am getting issue on this number. Also there is no proper response from your team also.

Regards,
Hemachandar
Verified Support
Feb 17, 2018
Aircel Customer Care's response
Dear Hemachandar,

We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly.

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 19, 2018
Aircel Customer Care's response
Dear Hemachandar,

Apologies for the delay. We would require following details in order to assist you better:

Complete address:
Landmark:
Specific location of issue (indoor/outdoors):
Duration of the issue (days):
Issue in particular time only?:
Total Signal bars available:

Warm Regards,
Aircel Social Media Team
Feb 21, 2018
Updated by Hemachandar D R
Complete Address: Sigma Soft Tech Park, Whitefield
Landmark: Opposite to LG Showroom
Specific location of issue (indoor/outdoors): Indoors
Duration of the issue (days):1
Issue in particular time only?:yes
Total Signal bars available:full.

I tried to get the Portable number by sending a message to 1925. Still i havent received that number also. Try to share the Portable unique number ASAP, for the request.
Feb 21, 2018
Updated by Hemachandar D R
Sorry PORT message sent to 1900.
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