Aircel — Wrong information on c1249820 | |||||
On march 21st 2016 u replied to my complaint c1249820 that i'll be latching to reliance n/w if i goto kochi. So i took sim from palakkad and i cant latch to any n/w here including reliance. I had already told that i'm planning to take sim frm palakkad and whether i could able to use services at kochi. Customer care told not latching possible in kerala. Check whether the details u provide to customers is true. Due to ur wrong and false information that sim rendered useless and rs.75 also gone for frc. See the attached image to see what u replied for my previous doubt. And u replied with a false information to me Really bad Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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Aircel Social Care Team
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