Yatra, Tata - Aig, Kingfisher / Flight Tickets — Non-refund of money

Address:

Bangalore, Karnataka

Dear Sir/Ma'am,

I had booked a domestic flight ticket from YATRA portal for my travel to B;lore from Mumbai in Dec, 2012. The flight Ticket's Yatra reference number and corresponding insurance number are [protected] and HO908715 respectively. This was a kingfisher flight which eventually got cancelled and I had to make an alternative arrangement for my travel at a higher costs.

When I contacted TATA-AIG customer care, they said they can't do anything, despite clearly stating that on trip cancellation they would cover the charges of alternate arrangement upto 20000. Despite explaining them, they didn't agree. When I contacted Kingfisher they said that I should contact Yatra for the refund and when you contact Yatra they put the onus on Kingfisher. So all these parties have been throwing the ball in different courts tactically without resolving the core issue here. I'm sick and tired of approaching these people now. All I want is my refund of money lost in ticket and additional coverage of my extra expenses incurred due to cancellation of flight (that's the reason why I had purchased insurance cover well in advance).

If these CROOKS don't do what they had committed to us what's the point in beleiving anyone here. I would strongly recommend all users not to buy TATA AIG Insurnace products and any other product from YATRA because they can't deliver what they promise on their website or communication to consumers.

I would request the concerned authorities to take strict action against all these entities (YATRA, TATA-AIG and Kingfisher) for violating the rules of fulfillment of order as promised before the purchase of product. I want my due refund from all these parties for the troubling me for almost more than a month now without any resolution of this complaint.

Looking forward to get the justice ASAP, because JUSTICE DELAYED is JUSTICE DENIED.

Best regards,
Subhash - [protected]