Airtel Cheating customers using 2G Data Services.
My Number is [protected], I have noticed that whenever using Data service without any data plan, airtel is deducting so much money from my account, but its messages after browsing shows wrong figures and deducted amount as 0.00.
When i contacted customer care they are saying our record says you have used this much of data and we can't do any thing. So the only way out for a customer is to aware others about this cheating.. I decided to confirm this by doing following exercise;
Exercise to track Airtel's cheating...
Date 26/06/2014
25/06 - 08:48 AM - Reset Cellular Data usage Statistics in my iPhone
26/06 - 08:50 AM - Checked Main balance (*121*2#)- it was Rs.209.00
26/06 - 08:50 AM - Enable Cellular Data(2G)- Enabled Data for WhatsApp only
26/06 - 08:58 AM - Disabled Cellular Data- Got message used some 19 MB and deducted Rs.19.00 from my main balance.
26/06 - 08:56 AM - Checked Main balance (*121*2#)- it was Rs.190.21 :-(
The funniest questing is whether 2G is able to download 19MB of data in 5 minutes???
This is Airtels status and my iPhone statistics says;
WhatsApp - 965KB
and System Services 756KB
Total usage for current period: 1.7MB
The same thing is happening to my wife also, but most of them are not bothered or they dnt have time to complain about this cheating.. there Airtel makes money illegally
So the only way out for a customer is to aware others about this cheating.. Its our hard earned money.
Simple thought if airtel is deducting Rs.10 /customer in a day from their 200 million customers, they can earn 200 crores in a day by simply cheating... Was this information helpful? |
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