Airtel — Airtel DTH New Connection

vishavdhir

from Chennai, Tamil Nadu

Address:

Mohali, Punjab

On 27th May 2014, I made online payment to airtel digital tv for new DTH connection (Rs 1390, Transaction ID: 162049). Unfortunately transaction got failed but amount got deducted from my account. Customer Care is unable to help me because they want customer id which did not generate due to failed transaction. Please help in getting my amount refunded. I have only transaction ID which I got from my bank.

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54508 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vishavdhir,

This is with reference to your post dated 06 June 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33