[Resolved]  Airtel — Airtel-postpaid bill cheat

Address:

Hyderabad, Andhra Pradesh

The worst service I have ever seen.In the month of January without my permission they increased my credit limit to 4000 the accepted amount by me was only 800 maximum limit.Later all of a sudden they stopped my services in JAN and told that 4000 limit crossed.I will never use internet more and more over I use to get only bill amount for not more than 400 per month from day1 of services.

Later when they use to call me regarding the bill payment, I use to ask them to forward call to higher authorities as I want to speak regarding the bluff they are doing to people.Till 3levels they called me and told that they will reduce bill amount.

All of a sudden they stopped my services in the month of May and they tried calling all the contact number in my bill list asking for my details telling I didn't pay bill.As a software engineer i lost my pride in office due this dirty network.Later one day they called my husband and he settled the matter by discussing with the customer care he paid 1200/- Rs based on calculation of my bills and credit limit.After paying they again called him asking for service activation, he said NO as this is such a worst network.

Again from 5days they again started calling all number in my list and asking for details.when we said that we paid 1200/- as discussed with customer care.Now they are posing a question who are they (Hyderabad branch customer care) people to settle matter we are from main branch you people need to pay.

My final decision is to file a case on AIRTEL services and also need a penality for calling my collegues and disburbing my carrer growth.Help me on this case.

Registered mobile number [protected].