[Resolved]  Airtel — automatically updating credit limit and generating bill much more than the limit

Dear Shubham,

This is with reference to your post dated 28 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Hi,

The resolution is not done yet. Please do the necessity.

Hi, My no. is [protected]. Airtel has automatically updated my monthly credit limit which I have set as Rs 500 to Rs 5600 and generated a bill of Rs 1371. Ideally I have set credit limit of Rs 500 so that I should not pay more than Rs 500 for any month. Also, Airtel has messaged on the start of Feb cycle month that 200MB internet has been given to you but after bill generation of Feb month they are telling that it was for Jan month. But still I am ok to pay Rs 500 as that was originally my monthly credit limit but not more than that as this is a case of fraud. Please look into the above issue.

Regards,
Shubham

Hi, My no. is [protected]. Airtel has automatically updated my monthly credit limit which I have set as Rs 500 to Rs 5600 and generated a bill of Rs 1371. Ideally I have set credit limit of Rs 500 so that I should not pay more than Rs 500 for any month. Also, Airtel has messaged on the start of Feb cycle month that 200MB internet has been given to you but after bill generation of Feb month they are telling that it was for Jan month. But still I am ok to pay Rs 500 as that was originally my monthly credit limit but not more than that as this is a case of fraud. Please look into the above issue.

Regards,
Shubham