Airtel — company is deducting balance from account

Address:Pune, Maharashtra

Sir this is Rajesh Raut mobile no [protected] (airtel). on Saturday night i have done two recharge of 100 and 149 for calling and Internet usage respectively. but co is deducting balance from my main account for using Internet, but i didn't used internet at all, and if i used it they should deduct bal from Internet acc. i have called customer care for 3 times they said senior executive will call back, but no call from last two days. reply from customer care care are very poor. plz do the needful
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Airtel customer support has been notified about the posted complaint.
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Dear Mr. Raut,

This is with reference to your post dated 09 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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