Airtel — complaint about my sim and its recharge

Recently i had ported in my teeno sim into airtel and then upgraded it from 3g to 4g. Nd recharged it with rs. 449 in order to have unlimited local and std calls and 1 gb data per day. But now any of those plan are not active. I can't make any call local or std. Nd even i am unable to reach any of your customer care. Your portal for speaking any executive officer is worst. Please do something that can be helpful to me.