[Resolved] Airtel — cug connection - portability airtel to vodafone

Rajendra Lalchandani

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390009
Website:	www.maktelpower.com

We, ms maktel power limited, 659, gidc estate waghodia, vadodara are having a cug conenction with airtel. From last one month we are trying to have portability to vodafone, but somehow our request has been rejected due to mismatching of our authorised signatory. We corrected the signature as per our documents submitted to airtel company at the second attempt. But then it was rejected as some outstanding amount was due. We paid the amount and got the acknowledge through sms. So then we again applied for portablity, but again it was rejected for signature of authorised signatory.
We request airtel to look into this matter urgently and clear our application as soon as possible

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Aug 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2017

Airtel Customer Care's response Dear Rajendra,

This is with reference to your post, dated 15 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Jul 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Rajendra Lalchandani

from Vadodara, Gujarat

Dear Mr. Rakesh,
Airtel Service team

Please update us on the status of our complain registered. What process is going on for our porting from Air tel to Vodafone. Please close the matter immediately and inform us.